Core Technology

HighBridge Communications Powered By Speech TM automated speech recognition system merges the latest and most recent developments in speech recognition engine technology with HighBridge’s own software platform and applications. HighBridge speech applications stand out from others in several ways.  They permit rapid deployment without sacrificing customization, require little if any ongoing tune-up and maintenance, and provide quicker and more accurate execution of caller requests.

Pre-Defined Software Applications

Previously it has been expensive and time consuming to design, test, and deploy a speech application. The large amount of customization that was needed to adapt a speech-based application to a particular customer’s industry, vocabulary, and terminology, would drive project budgets higher and higher.

To minimize customization, HighBridge has developed pre-defined software applications that can easily be adapted to suit many applications. Powered By Speech TM applications are easy to work with and can be rapidly deployed because they are constructed from a set of best-of-breed application building blocks, called Speech Application Modules (SAMs). These modules can be combined with customizable dialog to create a high quality, low total cost of ownership application. Each module is designed with two major criteria in mind: the type of application it needs to assist and the style of linguistic interaction the caller will use.

Superior Spoken Interface Designs

For a speech application to be successful it must be easy to use and easy to understand for both the first-time and experienced user. When well designed, the spoken user interface reflects the needs of callers and gives a positive impression of your company. HighBridge specializes in the creation of unique and distinctive voice user interfaces that make each system both accessible and simple to use.  HighBridge has developed its user interface style based on extensive study of linguistics and human communication patterns. 

Working with HighBridge’s Powered By Speech TM System

Powered By Speech TM is the first full-featured speech processing system to be offered at a reasonable cost and with easy setup.  Payback for HighBridge systems can be as little as four to six months.

To learn more about how we can help your company stand out among the rest,

request our white paper Designing Affordable and Effective Speech Applications. 

See our Solutions section for more details on how our technology can solve your communication problems.